FeaturesAutomated follow-up

Nothing goes cold because you were on a ladder.

A lead gets a text back in seconds. An unbooked quote gets nudged on a schedule that works without nagging. Every visit gets confirmed twice. None of it needs you to remember anything.

4 touchesThen it stops
Your #Not a shortcode
AutoReplies while you work
9:41
SMSarah Miller
Today 9:41 AM
Sarah priced her job on your website
Hi Sarah — ABC Painting here. Your 3-room repaint priced at $4,200–$5,600. Want to lock in Tuesday 9am for the walkthrough?
Sent automatically 8 seconds after she finished
Yes please — Tuesday works.
Visit booked · added to your calendar
Text Message
The follow-up, from your number
First replyUnder 10 seconds
Sent fromYour own number
Nudges3, then stop
Reminders24h and 2h

Win the work

What runs on its own

Set the cadence at setup. After that it is not a task on anybody's list.

See it in action

How it runs

  1. 01

    Trigger

    A quote sitting unanswered starts the sequence — no list, no tagging.

  2. 02

    Cadence

    Day 1, day 3, day 7, day 14, each message written to sound like you.

  3. 03

    Reply detection

    A single human reply cancels the rest of the sequence instantly.

  4. 04

    Handoff

    Interest routes back to your calendar with the original price attached.

What you get

  • Instant text-back

    A reply within seconds of a new lead, carrying the price range or the next open slot — the single highest-leverage automation in the product.

  • Unbooked-quote nudges

    Three touches over two days for a customer who priced but did not book, then the sequence stops on its own.

  • Appointment reminders

    Confirmation at booking, 24 hours ahead, and two hours ahead with your ETA. No-shows fall off a cliff.

  • Two-way, on your number

    Customers reply to a real conversation. You can jump in mid-thread any time and the automation steps back.

  • Quiet hours

    Nothing sends at 2am unless the customer wrote at 2am. You set the window.

  • Everything logged

    Each message is attached to the job card, so the history is one thread, not a hunt through your phone.

The long version

Speed to lead is the least glamorous and most reliable lever in home services. The data is boring and consistent: responses inside five minutes convert several times better than responses inside an hour, and after a day the lead is usually somebody else's job. A small shop cannot win that race by hand, because the hours when leads arrive are exactly the hours you are working.

PainterOS answers for you the moment a lead lands — a text from your number, in your voice, with the price range or the next available slot attached. If the customer priced their job but did not book, a nudge goes out a few hours later, then again the next morning, then it stops. The cadence is deliberately short: three touches, spread over two days, then the lead moves to your pipeline instead of getting hounded.

The same machinery keeps booked work from evaporating. Confirmations go out when the visit is set, again 24 hours ahead, and again two hours ahead with your ETA. Reschedules are one tap and re-fire the whole sequence. You do not maintain any of it, and you can read every message that went out on the customer's card.

In practice

A lead that would have died, hour by hour

Blue rows are automatic. Only two rows need you — both after the job is booked.

Timeline

● You● PainterOS

8:07pLead arrives while you are finishing a kitchen
8:07pText-back sent with the range and two open slots
8:31pNo reply yet — sequence waits, does not spam
9:15aSecond nudge: one line, one question
9:22aShe books Thursday. Sequence stops.
Wed 9:00a24-hour reminder with your ETA

Leads that never got a second touch

You remember

Doing it by hand

It remembers

With PainterOS

Nothing waits on your evening

You were never bad at follow-up. You were on a job site.

Illustration of how the software works, not a promise of results.

Get started

Your side of the same moment

You read one line, not a thread.

Four touches went out from your number over eleven days. You did not write, send or remember any of them.

Walk the whole job · 2 min
9:41
Follow-upsLive
3 sequences running
Sarah MillerReplied day 3 — sequence stopped
Marcus HillDay 7 message queuedAuto
Lisa AndersonDay 14 — last touchAuto
Quotes revived6
Texts you sent0
Your phone, nothing to do

Honest scope

What it will and won't do

What the software handles, and what still needs you in the room.

It does

Answering new leads in seconds, day or night
A short, humane nudge cadence that ends on its own
Confirmations and reminders that cut no-shows
Handing the thread to you the moment you type

It doesn't

Cold outbound texting or purchased lead lists
Bulk marketing blasts to your whole customer list
Pretending to be a human when asked directly
Negotiating price on your behalf

Questions

Automated follow-up, answered plainly.

What painters actually ask on the first call.

Will customers know it's automated?

The first message reads like you wrote it, because you approved the wording at setup. We do not fake being human if a customer asks directly, and the moment you type in the thread the automation steps aside for good.

Do I keep my own phone number?

Yes. Messages go out from your business number, so replies land where your customers already text you and your number stays yours if you ever leave.

What stops it from annoying people?

A hard cap. Three touches on an unbooked quote, then it stops permanently. Reminders only fire for booked visits. Quiet hours are on by default, and any reply from the customer ends the sequence immediately.

Related systems

No monthly fee

Set up your pricing. See your first quote today.

You don't pay a cent until a customer pays you.

Get startedNo credit card. Keep your own number. Nothing new to learn.