FeaturesReviews and referrals
Finished work becomes the next lead.
The review request goes out at the one moment it works — right after the balance clears and the customer is standing in a room they love. Then the referral prompt follows.
Get paid
What happens after the last coat
The part of the job that generates the next job, running without you.
See it in action ›How it runs
- 01
Trigger
A cleared balance — the highest-goodwill moment — starts the ask.
- 02
Ask
One text from your number with a direct link to your Google profile.
- 03
Referral loop
Happy customers get something to forward to their neighbor.
- 04
Ledger
Reviews and referral sources file back onto the customer card.
What you get
Review request on payment
Fires minutes after the balance clears, when goodwill is at its absolute peak and the rooms still smell like fresh paint.
Straight to your Google profile
One tap to the place reviews actually matter for local search. No intermediate form to abandon.
Referral prompts, targeted
Sent a week later, only to customers who responded well — the people most likely to have a neighbor asking.
Reputation per job
See which crews, job types and neighborhoods generate reviews, and which quietly do not.
One ask, not a campaign
A single request and a single nudge. Nobody gets hounded for a favor.
Photos worth sharing
Crew before-and-after photos stay on the card, ready to become the next post or portfolio page.
The long version+
Reviews are the cheapest lead source a painting business has and the one small shops neglect most, for an entirely understandable reason: asking feels like begging, and the moment when asking works — the hour the job finishes — is the exact moment you are packing a truck.
PainterOS asks for you, and it asks at the right time. When the final payment clears, a short, human message goes out thanking them and linking straight to your Google profile. No form, no login, no three-step funnel. Because it fires on payment rather than on a schedule, it only ever reaches customers who were satisfied enough to pay you.
Referrals work the same way, one step later. A customer who left a five-star review a week ago is the most likely person on earth to send you their neighbor, so that is who gets the referral prompt — with something concrete to forward. Reputation is tracked per job, so you can see which crews, which job types and which neighborhoods actually generate the reviews that bring work back.
In practice
The week after a job closes
Blue rows are automatic. Only two rows need you — both after the job is booked.
● You● PainterOS
Reviews per 10 completed jobs
Doing it by hand
With PainterOS
Asking at the right minute beats asking twice at the wrong one.
Illustration of how the software works, not a promise of results.
Your side of the same moment
You read one line, not a thread.
The ask went out at the right hour, the review landed on your profile, and the referral credit is already attached to the next job.
Walk the whole job · 2 min ›Honest scope
What it will and won't do
What the software handles, and what still needs you in the room.
It does
It doesn't
Questions
Reviews and referrals, answered plainly.
What painters actually ask on the first call.
Does it screen out unhappy customers first?+
No, and it should not — review gating violates Google's policies and can get your profile penalized. What it does is time the ask to right after a customer paid you willingly, which naturally skews toward people who were happy.
What if someone leaves a bad review?+
It lands on the job card with the job's full history attached — messages, photos, change orders — so you can respond publicly with facts instead of memory. We cannot remove reviews and neither can anyone who says they can.
Can I change the wording?+
Yes. The default text is deliberately short and plain, but you write your own at setup. It goes out from your number, so it should sound like you.
No monthly fee
Set up your pricing. See your first quote today.
You don't pay a cent until a customer pays you.
Get startedNo credit card. Keep your own number. Nothing new to learn.